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Exciting News! OneAnthem Online Service Support System – Launching April 1, 2025!

Exciting News! Starting April 1, 2025, all departments can seamlessly create Service Support Requests through the OneAnthem.Online!

 · 2 min read

🚀 Introducing the OneAnthem Online Service Support System – Launching April 1, 2025!

📢 Exciting News! Starting April 1, 2025, all departments can seamlessly create Service Support Requests through the OneAnthem.Online! This innovative platform is designed to streamline inter-departmental communication, ensuring that every request is tracked, managed, and resolved efficiently.


🌟 What is the OneAnthem Online Service Support System?

The system allows departments to:

✅ Submit support requests for

  1. Finance
  2. Treasury
  3. Audit
  4. Admin
  5. Procurement
  6. ICT
  7. HR (Compensation and Beneftis, Recruitment, Employee Relations, Organization Development)
  8. Marketing
  9. Retail Design
  10. Store Development
  11. Warehousing
  12. Merchandising

✅ Track the status of each request: Open, Work in Progress, or Closed.

✅ Ensure transparency and accountability with assigned support teams.

✅ Keep a record of all actions taken, including screenshots for reference.

🎯 Key Features

🔹 Service Support Management – Create, manage, and resolve concerns easily.

🔹 Department Bulletin Board – Stay Informed and Stay Engaged - a go hub for all important updates from every Department.

🔹 Memo Management – Access important announcements and memos.

🔹 SOP Management – Access SOP per department.

🔹 SAP Support – Request system access and runtime extensions, Item Maintenance, Business Partner Maintenance, SAP Knowledge Management


🚀 How This Benefits You

🔹 No more lost emails or missed requests – Everything is logged!

🔹 Faster issue resolution – Assigned teams get notified immediately.

🔹 Better collaboration – Departments can work together smoothly.


📅 Get Ready for the Big Launch!

On April 1, 2025, we go live! Start using OneAnthem Online Support System to simplify your department's service requests and enhance workplace efficiency.


🔗 For more details, reach out to your department’s support team!


Are you ready to experience a smarter way to handle department requests? 🚀

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